Effective Date: 01/01/2025
Company: [Visionary Consulting Group ]
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General Policy
We are committed to providing high-quality services and customer satisfaction. Because our services involve time, expertise, and third-party costs, all sales are considered final once services have been rendered or delivered.
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Refund Eligibility
Refunds may be issued under the following circumstances:
• Duplicate Charges: If you were accidentally billed twice for the same product or service.
• Technical Errors: If a payment processing error caused an incorrect charge.
• Service Not Provided: If you paid for a service that was not delivered within the agreed timeframe and no work has been initiated.
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Non-Refundable Items
• Completed consultations, coaching sessions, or digital services.
• Credit repair, dispute letters, or administrative work that has already been initiated on your behalf.
• Subscription payments for periods already started.
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Requesting a Refund
To request a refund:
1. Email us at [[email protected]] with your name, order number, and reason for the request.
2. Refund requests must be submitted within 7 calendar days of the original payment date.
3. Approved refunds will be processed to the original payment method within 5–10 business days.
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Dispute Resolution
If you are unsatisfied with our services, please contact us first so we can work to resolve the issue. Filing a chargeback with your bank without contacting us may delay resolution.
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Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page with the revised effective date.
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